Alen air conditioner troubleshooting

The air conditioner can break down as any complex appliances. Our purpose is to provide you with the fastest access to Alen air conditioner troubleshooting system. Using the view through the site menu, you can quickly go through the content and go to the page where you will find solution of your problem.

TROUBLESPOSSIBLE CAUSESSUGGEST REMEDIES
1. UNIT DOES NOT
START WHEN
PRESSING "start"
BUTTON
1) Water full indicator blinks, water tank
is full.
2) Room temperature is higher than
the set temperature.(Heating mode).
3) - Room temperature is lower than
the set temperature.(Cooling mode)
1) Dump the water in the water tank
2) Reset the temperature
3) Reset the temperature
2. NOT COOL ENOUGH1) The windows or doors in the room
are not closed.
2) There are heat sources inside the
room.
3) Exhaust air duct is not connected or
blocked.
4) Temperature setting is too high.
5) Air filter is blocked by dust.
1) Make sure all the windows and
doors are closed.
2) Remove the heat sources if possible.
3) Connect the duct and make
sure it can function properly.
4) Decrease the set temperature.
5) Clean the air filter.
3. POWER SHUT OFF AT
HEATING MODE
The automatic over heat protection
function. When the temperature at
O
the air outlet exceed 70 C/158 F,the
de vice will stop.
Switch on again after the unit has cool down.
4. NOISY OR VIBRATIONThe ground is not level or not flat
enough.
Place the unit on a flat, level
ground if possible.
5. GURGLING SOUNDThe sound comes from the flowing
of the refrigerant inside the
air-conditioner.
It is normal
6. COMPRESSOR DOES NOT
WORK AND THE DIGITAL
DISPLAY AREA SHOWS
P2
The bottom tray is fullRemove the bottom drain plug and drain
the water outside.

Alen PORTABLE air conditioner Troubleshooting

TROUBLESPOSSIBLE CAUSESSOLUTIONS
1. UNIT DOES NOT
START WHEN
PRESSING "start"
BUTTON
1) Water full indicator blinks, water tank
is full.
2) The plug has not been plugged in
properly.
3) Room temperature is lower than
the set temperature.(Cooling mode)
1) Dump the water in the water tank
2) Plug in again
3) Re-adjust the temperature setting.
2. NOT COOL ENOUGH1) The windows or doors in the room
are not closed.
2) There are heat sources inside the
room.
3) Exhaust air duct is not connected or
blocked.
4) Temperature setting is too high.
5) Air filter is blocked by dust.
1) Make sure all the windows and
doors are closed.
2) Remove the heat sources if possible.
3) Connect the duct and make
sure it can function properly.
4) Decrease the set temperature.
5) Clean the air filter.
3. Air conditioner suddenly
stops during operation
1) The preset time for TIMER OFF
is up.
2) The Water Full Indicator is "ON",
Digital Display shows "P1" , the
water tank is full.
1) Reset the timer.
2) Drain off the water.
4. NOISY OR VIBRATIONThe ground is not level or not flat
enough.
Place the unit on a flat, level
ground if possible.
5. GURGLING SOUNDThe sound comes from the flowing
of the refrigerant inside the
air-conditioner.
It is normal
6. COMPRESSOR DOES NOT
WORK AND THE DIGITAL
DISPLAY AREA SHOWS
P2
The bottom tray is fullRemove the bottom drain plug and drain
the water outside.